Shipping policy
At Ramtara Hub, we believe in delivering your orders quickly, safely, and transparently. This Shipping Policy explains how your items are shipped, expected delivery timeframes, shipping charges, and what you can expect from us when you place an order.
📦 Order Processing Time
Once your order is placed and confirmed:
🗓️ Orders are processed within 1–3 business days.
Orders placed on weekends or holidays are processed the next business day.
You will receive a confirmation email once your order is dispatched.
Please note that processing time is separate from delivery time. Processing begins after successful payment verification.
🚚 Shipping Time & Partners
We work with trusted courier partners to get your products to you safely.
Standard Delivery: Typically takes 3–10 business days depending on your location within India.
Remote Areas: Delivery may take slightly longer due to logistics challenges.
Actual delivery time may vary based on:
✔ Your region
✔ Courier partner capacity
✔ Public holidays
Once your order is shipped, you will receive tracking details via email or SMS (if mobile number is provided).
📍 Tracking Your Order
After dispatch, tracking information will be shared so you can monitor the progress of your shipment in real time.
To check your order status:
Open the shipping confirmation email
Click the tracking link provided
If you face any issues with your tracking number, feel free to reach out to our support team.
💸 Shipping Charges
We offer flexible delivery options:
📦 Free Standard Shipping on eligible orders (as per current offer)
💰 Shipping charges may apply on certain products based on weight or delivery location
Shipping charges (if applicable) will be shown clearly at checkout before you place your order.
🛠️ Delayed or Lost Shipments
While we strive for reliable delivery, occasional delays can happen due to:
Weather conditions
Courier logistical issues
Unexpected high order volumes
If your order is significantly delayed or marked as lost:
👉 Contact our customer support team with your order number
We will work with the courier to resolve the issue and update you with the next steps.
📍 Delivery Attempt & Address Issues
Please ensure your shipping address and contact details are accurate:
Incorrect or incomplete addresses may delay delivery.
If delivery fails due to address issues or recipient unavailability, the courier may return the package.
In such cases:
✔ You may be asked to pay additional re-shipping charges
✔ We’ll contact you with options
📦 Multiple Shipments
For orders with multiple items, some products may ship separately depending on:
Availability
Warehouse location
You will receive tracking details for each shipment.
🧑🏫 Questions or Support
If you have any questions about your shipment, expected delivery date, or tracking, we’re here to help!
Contact our support team ramtarahub@gmail.com with your order number for faster assistance.
📌 Notes
Shipping timelines are estimates and may vary due to factors outside our control.
All delivery commitments are subject to courier performance and local delivery conditions.